Legal

Privacy Policy

Last updated: 1 April 2026

1. Who we are

AK Marketing Digital Agency ("we", "us", "our") is a digital marketing agency registered in the Denmark. Our principal place of business is Sortedam Dossering 77, 2100 København, Denmark. You can contact us at hello@akmarketing.com.

We are the data controller for personal data collected through this website.

2. What personal data we collect

We collect the following categories of personal data:

  • Contact form data: name, email address, and message content when you submit our contact form.
  • Usage data: IP address, browser type, pages visited, time on site, and referring URL, collected via analytics tools (only if you consent to analytics cookies).
  • Communication data: any information you provide when corresponding with us by email.

We do not collect sensitive personal data (such as health information, financial account details, or national identification numbers) through this website.

3. How we use your personal data

We use your personal data for the following purposes:

  • To respond to your enquiry submitted via the contact form.
  • To improve our website based on aggregated, anonymised usage analytics (only with your consent).
  • To comply with legal obligations.

We do not use your personal data for automated decision-making or profiling.

4. Legal basis for processing

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

  • Contract / pre-contractual steps (Article 6(1)(b)): processing contact form submissions to respond to your enquiry.
  • Legitimate interests (Article 6(1)(f)): basic website analytics to understand how users interact with our site (where anonymised).
  • Consent (Article 6(1)(a)): placing optional analytics cookies on your device, where you have given your consent.

5. Cookies

We use cookies on this website. Please see our Cookie Policy for full details of the cookies we use and how to control them.

6. Sharing your personal data

We do not sell your personal data to any third party. We may share data with:

  • Hosting and infrastructure providers: our website is hosted on servers within the European Economic Area.
  • Google Analytics: if you consent to analytics cookies, anonymised usage data is shared with Google LLC under Google's standard data processing terms. We have enabled IP anonymisation.
  • Legal authorities: if required by law or court order.

7. International transfers

Where data is transferred outside the EEA (for example, to Google LLC in the United States), we ensure appropriate safeguards are in place, such as the EU Standard Contractual Clauses.

8. How long we keep your data

  • Contact form enquiries: 12 months from the date of submission, unless an ongoing client relationship is established.
  • Analytics data: as configured in Google Analytics (default 14 months).
  • Email correspondence: up to 3 years for legitimate business purposes.

9. Your rights

Under GDPR, you have the following rights in relation to your personal data:

  • Access: request a copy of the personal data we hold about you.
  • Rectification: request correction of inaccurate personal data.
  • Erasure: request deletion of your personal data, subject to applicable legal obligations.
  • Restriction: request that we restrict the processing of your personal data.
  • Portability: receive your personal data in a structured, machine-readable format.
  • Objection: object to processing based on legitimate interests.
  • Withdraw consent: where processing is based on consent, withdraw that consent at any time.

To exercise any of these rights, contact us at hello@akmarketing.com. We will respond within 30 days. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These include HTTPS encryption, server-level security hardening, and access controls.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

12. Contact

For any questions about this Privacy Policy or how we handle your data, please contact us:

AK Marketing Digital Agency
Sortedam Dossering 77, 2100 København, Denmark.
hello@akmarketing.com